Case Study - Supply Chain&Procurement
Sales Order Creation
Sales Order creation at the back office involves reading the e-mails and attachments sent by the customer or Point of Sales locations and create it in the organisations ERP system.
All incoming orders are processed manually by the order management team and handling high volume of order requires processing accuracy.
VirtualPro team developed a customised Digital Employee (V-BOT) to perform the end to end activities from Purchase Indent validation to Purchase Order creation.
VirtualPro deployed its Digital Employee (V-BOT) as an On Premise solution. VirtualPro team spent 2 weeks with the client staff to understand the process, systems and various scenarios specific to the client's business and their operational requirements. Also suggested few process changes to enable automation and derive full benefits of automation.
Intelligent automation improved turnaround time by 2X with 100% accuracy having a direct impact on business outcomes.